Fractional AI Operations
Your people are still doing the work between the software you already own. We find it, automate what can safely be automated, and stay responsible for keeping it running.
Show us the work. If there’s something worth solving, we’ll talk.
01/Built for
Typical industries
02/The problem
Most companies have spent years buying software. Each system does its job. But between them, people are still carrying information from one place to the next: opening, reading, re-keying, checking and chasing.
Your people have become the integration layer between your systems. That’s where FRCTIONAL looks first.
Done by a person
If someone does it every day, by hand, between two systems, it’s a candidate.
03/Before / After
The work still gets done in your systems. The difference is who carries it there.
BeforeA person carries the work between systems
8 steps, each waiting on someone’s time
AfterAutomation carries the repetitive path
People step in only where judgment is needed
Exceptions and consequential decisions
Exceptions and consequential decisions
Color means a person is involved
Automation handles the repetitive path. People handle the exceptions and decisions that matter.
04/How it works
Discover and Implement are the on-ramp. Managed AI Operations is where FRCTIONAL takes ongoing responsibility for the work.
Step 01
By request
Free
You show us one workflow. We determine whether there’s something worth solving. If there is, we talk.
Step 02
$1,000 fixed
We map how the work moves, quantify the capacity involved and hand you a prioritized roadmap.
Step 03
Starting at
$500
We automate the first workflows on the software you already own.
Step 04
The ongoing relationship
$2,000/month
We stay responsible: monitoring, exceptions, improvements and the next opportunities.
Show us the work. If there’s something worth solving, we’ll talk.
05/Workflows
Business problems rarely need one agent. We combine specialized agents (intake, extraction, validation, follow-up, reconciliation, reporting) into controlled workflows built around an operational outcome. These are workflows we run and manage for you, not software your team has to learn.
The problem
New requests arrive by email and web form, and someone re-keys every one of them.
The outcome
Requests are captured, checked and entered into your systems consistently, without re-keying.
Incomplete or unusual requests go to your team as exceptions.
How the work moves
Exception, escalation or human review
The problem
Invoices go unpaid because nobody has time to follow up consistently.
The outcome
Open invoices are followed up on schedule and payments are reconciled, with far less chasing.
Disputes, payment arrangements and sensitive accounts stay with your team.
How the work moves
Exception, escalation or human review
The problem
Staff spend hours opening, sorting and filing documents that all look slightly different.
The outcome
Documents are classified, read, checked and recorded in the right system, with a clear trail.
Documents that can't be classified or validated with confidence are routed to a person.
How the work moves
Exception, escalation or human review
The problem
Checking work against requirements is slow, manual and hard to evidence.
The outcome
Requirements are checked on a regular cadence, exceptions surface early, and outcomes are documented.
Judgment calls stay with your people. Automation prepares the evidence and records the result.
How the work moves
Exception, escalation or human review
The problem
Leadership waits days for numbers that someone assembles by hand.
The outcome
A concise view of the numbers that matter, what's off track, and who is acting on it.
Your leaders decide. Automation surfaces issues and tracks follow-through.
How the work moves
Exception, escalation or human review
The problem
New requests arrive by email and web form, and someone re-keys every one of them.
The outcome
Requests are captured, checked and entered into your systems consistently, without re-keying.
Incomplete or unusual requests go to your team as exceptions.
How the work moves
Exception, escalation or human review
The problem
Invoices go unpaid because nobody has time to follow up consistently.
The outcome
Open invoices are followed up on schedule and payments are reconciled, with far less chasing.
Disputes, payment arrangements and sensitive accounts stay with your team.
How the work moves
Exception, escalation or human review
The problem
Staff spend hours opening, sorting and filing documents that all look slightly different.
The outcome
Documents are classified, read, checked and recorded in the right system, with a clear trail.
Documents that can't be classified or validated with confidence are routed to a person.
How the work moves
Exception, escalation or human review
The problem
Checking work against requirements is slow, manual and hard to evidence.
The outcome
Requirements are checked on a regular cadence, exceptions surface early, and outcomes are documented.
Judgment calls stay with your people. Automation prepares the evidence and records the result.
How the work moves
Exception, escalation or human review
The problem
Leadership waits days for numbers that someone assembles by hand.
The outcome
A concise view of the numbers that matter, what's off track, and who is acting on it.
Your leaders decide. Automation surfaces issues and tracks follow-through.
How the work moves
Exception, escalation or human review
06/Human control
Workflows are designed around the controls your business already depends on, and the ones it should.
Permissions
Access is scoped to what each workflow needs.
Controls
Rules, limits and checks are agreed before anything goes live.
Human approvals
Consequential decisions can be routed to the right person for approval.
Exception handling
Items outside the agreed rules are routed to a person, not guessed at.
Escalation
Clear rules for who is told, about what, and when.
Auditability
Workflows are designed so you can see what happened and why.
Operational accountability
Under Managed AI Operations, FRCTIONAL stays responsible for how the workflows run.
Consequential decisions can be routed for human review and approval based on the controls established for the workflow. This matters most in regulated and operationally sensitive businesses, where a wrong action costs more than a slow one.
The goal isn’t maximum automation. It’s the right automation.
07/Economics
We measure value as recovered operational capacity: the hours your people get back for customers, judgment and growth.
Example
IllustrativeAt about 50% automated:
≈ $40,950/yr
of operational capacity potentially recovered.
Illustrative estimate, per year
Illustrative only; actual results depend on the workflow and the business. Recovered capacity is time your people get back. It is not a cash saving unless it is redeployed or reflected in staffing decisions. Discover quantifies this for your actual workflows.
08/Why FRCTIONAL
AI tools are increasingly accessible. The difficult part is understanding an operation well enough to know what should be automated, what shouldn’t, where people need to remain involved, how exceptions should be handled, and whether the automation creates measurable value.
Operational discipline
Start from how the work actually runs, not from the tools.
Workflow design
Map each step, handoff, system and decision before building.
Process redesign
Remove unnecessary steps before automating what’s left.
Controls
Agree rules, limits and permissions before anything goes live.
Exception handling
Define what happens when an item doesn’t fit the rules.
Human approvals
Decide where a person signs off, and who that person is.
Implementation
Build on the systems you already use, within an agreed scope.
Measurement
Track hours, volume and exceptions against the starting baseline.
Continuous improvement
Review results on a regular cadence and refine what’s running.
Where appropriate, FRCTIONAL designs for documented workflows, documented configurations, controlled access, transferable credentials and operational handoff.
09/Pricing
Every engagement starts with a Workflow Review: you show us the work, and we determine whether there’s something worth solving. From there, the path is simple.
$1,000 fixed
Find, quantify and prioritize the work worth automating.
Starting at$500
Put defined workflows into production on the systems you already use.
Standard workflow implementations start at $500. Complex integrations and custom workflows are scoped separately.
Example $500 scope: one intake source, one defined workflow, one primary destination, defined rules and exception handling.
$2,000/month
We stay responsible for keeping your automations working and improving.
Includes
Not included: unlimited new implementations. New workflows, complex integrations, substantial system changes, custom development, major data work or materially expanded scope are scoped separately.
Support and response expectations are defined during onboarding based on the workflows being managed.
Month-to-month after onboarding.
10/What Discover produces
Each opportunity is documented with the people, hours, systems, controls and exceptions involved, so you can decide what to automate first and why.
Automation roadmap · Sample: professional services firm, ~80 employees
Sample · illustrative, not from a clientVendor invoice intake and entry
| Priority | Workflow | Hours involved | Complexity |
|---|---|---|---|
| 2 | Client onboarding document collection | ~10 hrs/week · Moderate | Moderate |
| 3 | Weekly operations KPI report | ~4 hrs/week · Low | Low |
Synthetic example for illustration. Figures use the same assumptions as the economics example above.
11/The Workflow Review
Send us one workflow: what it is, who handles it, how often it happens and which systems it touches. We review it and determine whether there’s something worth solving. If there is, we talk.
You show us the work
A short request: the process, who handles it, how often it happens and the systems it touches.
We review it
We determine whether there’s something worth solving, and reply within one business day.
If there is, we talk
A focused conversation about that workflow and whether Discover makes sense. If there isn’t, we’ll say so.
12/FAQ
It’s how every engagement starts. You show us one piece of work: what it is, who handles it, how often it happens and which systems it touches. We review it and determine whether there’s something worth solving. If there is, we set up a conversation about that workflow. If there isn’t, we’ll tell you, and why.
So that any conversation we have is about your actual work, not introductions. Reading it first lets us come prepared with specific questions, and it saves you a call when automation isn’t the right answer.
No. There’s no fee to request or receive a Workflow Review. If there’s something worth solving, the first paid step is Discover, at $1,000 fixed.
No. We work with the systems you already use: email, CRM, accounting, document storage and line-of-business software. The goal is to automate the work between them, not to add another platform for your team to learn.
The aim is to remove repetitive work so your people can focus on judgment, customers and exceptions. How you use the recovered capacity, including any staffing decisions, is yours to decide.
Workflows are designed with validation checks, exception routing and monitoring so that problems can be caught and routed to a person. Under Managed AI Operations, correcting issues and improving the workflow is part of what we’re responsible for.
Approval points are defined with you during Discover. Consequential decisions can be routed for human review and approval based on the controls established for the workflow.
FRCTIONAL designs each implementation to keep customer environments and data appropriately separated. Data access, permissions, retention and third-party AI services are evaluated as part of the workflow and implementation design.
Standard workflow implementations start at $500. A typical $500 scope is one intake source, one defined workflow, one primary destination, and defined rules and exception handling. Complex integrations and custom workflows are scoped separately.
Monitoring and routine troubleshooting of deployed automations, exception monitoring, workflow optimization, agent, prompt and configuration updates, documentation, maintenance of human approvals and controls, a monthly operational review, identification of additional opportunities, and reasonable minor improvements to existing workflows. New workflows, complex integrations, substantial system changes, custom development, major data work and materially expanded scope are scoped separately. Support expectations are defined during onboarding, and it is month-to-month after onboarding.
No. Discover is a standalone, fixed-fee engagement with its own deliverable: a prioritized automation roadmap you can act on with us or without us.
Where appropriate, FRCTIONAL designs for documented workflows, documented configurations, controlled access, transferable credentials and operational handoff. That is intended to make it practical to transition the work to your own team or another provider.
Yes, with appropriate controls, plus human review and audit trails where needed. Regulated or sensitive-data workflows are evaluated individually before implementation.
Timing depends on workflow complexity, systems involved and required access. Scope and expected timing are established before work begins.
Next step
No AI strategy session. No technology pitch. Show us how the work gets done, and we’ll tell you whether there’s something worth solving.
You show us the work
Who you are, then the process, who handles it and the systems involved.
We review it
We read what you sent and reply within one business day.
If there’s something worth solving, we talk
A focused conversation about that workflow. If there isn’t, we’ll say so.
Two short steps: who you are, then the work. About three minutes.